Chair: Elizabeth Bonner

Email: ebonner@afaeagle.com
Phone: 503-528-6496

The FADAP website is now functioning for the I-Pad, Mac, I-Phone users. www.fadap.org

 Contacting your AFA EAP

Local AFA EAP committee members can be found at www.afanet.org. On the left column of the homepage, select "Your Local EAP Reps". You can also find your local EAP committee representative through the AFA EAP helpline at 1-800-424-2406.

Julian Robinson - 314-374-1505 (Chair)
Jose Redondo - 619-395-0179

Elizabeth Bonner - 503-528-6496 (Chair)
Maria Ito - 951-970-2251

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Keep It Professional - UNION FIRST!

Date: October 9, 2018

MEC EAP and Professional Standards Committee   

When issues are taken to management to report a flying partner or another employee, the consequences can be severe for all parties involved and rarely turn out as we might anticipate. The Professional Standards component of AFA EAP exists to assist Flight Attendants in any area that affects professional conduct. It is important for everyone to take personal responsibility for creating a cooperative, respectful and work environment that is tolerant of differing opinions. If conflict does occur, take the initiative to address it respectfully.

We encourage the resolution of any disagreement by trying to discuss the specific behavior or area of contention with the individual involved seeking to find an acceptable solution. We recommend that flying partners approach each other and speak about the problem in a calm, non-threatening manner out of the view of passengers. Sometimes it is better to wait until after work, off the airplane, when both have had some time to think more clearly about the matter.

Above all, keep it professional. If a discussion does not seem to be productive, call your AFA EAP Representative to discuss a Professional Standards matter. AFA EAP is a voluntary and confidential service of your Union. We can help you to work out any difficulty and avoid “writing up” flying partners or other employees, where both parties may then potentially be subject to disciplinary action.

As part of AFA’s Employee Assistance Program (EAP), we have trained Professional Standards volunteers available to you in every domicile. After listening to your concerns, EAP representatives will follow up on the situation and pursue the appropriate action necessary. Because confidentiality is the cornerstone of AFA’s EAP, Committee representatives will not report back to you concerning any conversations with the Flight Attendant or any recommendations that were made during any follow-up conversations. Together, we can keep each other safe.

Hello, Fellow Flight Attendants,

EAP reps stay very busy. Your EAP team, Julian Robinson, Jose Redondo, Maria Ito, Ana Faith and myself, are always standing by to help you with problems whether....

(L to R). Elizabeth Bonner (MEC EAP Chair) Maria Ito (ORD EAP Rep) Heather Healy (International EAP Director) Julian Robinson (DFW EAP Chair)  Three of Envoy's five AFA EAP team participated in CIRP (Critical Incident Response Program) Recurrent Training in SEA on June 1st, 2016.  Your Envoy EAP Team is only a phone call away. Give us a call!

(L to R). Elizabeth Bonner (MEC EAP Chair) Maria Ito (ORD EAP Rep) Heather Healy (International EAP Director) Julian Robinson (DFW EAP Chair)

Three of Envoy's five AFA EAP team participated in CIRP (Critical Incident Response Program) Recurrent Training in SEA on June 1st, 2016.

Your Envoy EAP Team is only a phone call away. Give us a call!

(L-R) Jose Redondo, Ana faith, elizabeth bonner, julian robinson, maria ito

(L-R) Jose Redondo, Ana faith, elizabeth bonner, julian robinson, maria ito

2015 Unite to face addiction rally, washington DC.

2015 Unite to face addiction rally, washington DC.

Coping with Reaction to Terrorism

Acts of terrorism and threats of continued attacks are purposefully designed to scare people and to disrupt lives. For most people, it is common and normal to experience feelings of anxiety, sadness, grief and anger. It is important to remember, however, that everyone may.....

Your Peers Need YOU!

  • Everyone experiences personal or work-related problems from time to time.

  • Sometimes our own resources or support systems just aren't enough.

  • EAP Representatives are needed to assist our members in each domicile.

From time to time, everyone experiences personal or work-related problems. Sometimes, these problems can overwhelm our normal coping strategies. Support from a trained peer or a referral to a mental health professional may prove helpful. 

The AFA EAP helps members, their families and partners deal with concerns on and off the job that affect them. The AFA EAP is strongly committed to the health, safety and well-being of all of its members.

The Association of Flight Attendants Employee Assistance Program (AFA EAP) is a confidential resource available to the members, their families and their partners to assist with personal, as well a work-related concerns. AFA EAP provides three distinct but interrelated services, including: 

1) Assessment, support and resource referral 

2) Advancement of professional standards through conflict resolution

3) Response to critical and traumatic incidents. AFA’s objective in providing these services is to enhance the health, safety and well-being of its union family with the highest quality of peer support available within the EAP industry. 

If you’d like to volunteer to be trained as an EAP Representative who can provide this kind of peer support, please submit your application via the website at:


We could all benefit from EAP assistance we can trust.

Relationship issuesFamily concernsEmotional Well-beingPhysical health concernsStressChemical dependencyOther addictionsFinancial difficultiesLegal mattersPersonal & work problems

As emergency responders, flight attendants prepare for and coordinate responses to emergency situations for carriers and the traveling public.

Our EAP representatives can help you:

Understand the dynamics and impact of a critical incident or traumatic eventRecognize the normal signs and course of post-incident stressIdentify strategies for managing and alleviating these symptomsRecognize when your recovery is getting stuckAccess professional resources when needed

Problems occur among coworkers. However there is an alterative to making a report to management if you have a conflict with, or a concern about a flying partner.

Professional Standards

Your EAP Representatives are just a phone call away to help you!

Defusing the situationThinking through the conflict or concernExploring the outcome you seekTalk with your EAP Represntative and NOT write it up!

That's what EAP is, Members helping Members ... please give us a call.


EAP Support & Flight Removal Options Following A Safety / Critical Incident

Envoy air flight attendants don't have to cope with the stress of workplace incidents or accidents alone. AFA EAP representatives at your local council have been trained to provide a range of education, referral and other intervention services to AFA members that have been impacted by unsettling events on and off the airplane. AFA EAP services are confidential. We treat your shared information the same way you expect health professionals to manage it. Discussions with AFA EAP are always separate from operational and investigatory proceedings, which may be required by the Company or FAA following an incident or accident. 

Initially, AFA EAP tries to reach all impacted flight attendants after an occurrence. We want to make sure that flight attendants have the needed support and recovery services as quickly as possible.  For that reason, AFA and the Company have agreed that if an in-flight critical incident occurs, AFA EAP will be alerted.   However, if an event occurs off the plane, or if the event falls outside of the list of notifiable events, AFA EAP will only know about an incident if you take the time to call us. Help us to help you.  If you know about an incident or if you have been in one and have yet to be contacted by a local AFA EAP peer, please call Your Local EAP Rep.

Following an Incident, Know Your Options:

-   If you are involved in an aviation incident which  you believe has overwhelmed your ability to continue to perform your safety sensitive functions, contact your Flight Service Manager or Crew Scheduling immediately and ask to be removed from your flight. 

-   No disciplinary action will fall upon you for this request to be removed.

-   Once removed, you will be referred to EAP Consultants for support and evaluation.

-   Your removal will be coded initially as a MA or PG (pending) until you are evaluated.

-   If EAP Consultants determine that your incident meets the criteria for a critical incident (CI), your code will be changed to CI and you will be pay protected.

-   If the incident does not meet the criteria, you may use sick (SK) or personal vacation (V6) to recoup pay. If you do not wish to recoup pay, a personal other (PO) or unpaid sick (US) may be used.

-   If the incident is not coded CI non of the other codes used will count against the Flight Attendant's attendance or be used as a countable occurrence, nor be cited in any letter of advisory.

Protecting Yourself From Date Rape Drugs

Alcohol is the most common date rape drug. Others are Rohypnol, GHB and Ketamine; they are odorless, colorless and tasteless. These below safety tips apply to ALL types of drinks including soda and water.

·      Before going out, agree with a trusted friend to watch each other’s drinks.

·      Watch your own drink at all times.

·      Don’t accept drinks from other people.

·      Always get your drinks from the bartender.  If someone offers to buy you a drink, watch it being prepared at the bar and carry it to your table yourself.

·      Never leave your drink unattended.  If you realized you left your drink unattended for any amount of time, discard it and get another one.

·      Open bottle or containers yourself. Do not drink from punch bowls or other open containers.

·      If a drink smells or tastes strange, do not continue drinking. While many date rape drugs are colorless, odorless and tasteless, some common drugs do give out a strange color, odor or taste.

·      If you feel way too intoxicated for the amount you’ve actually consumed, stop drinking and get help immediately.

·      Step in if you see something suspicious

·      If you think you’ve been drugged, get immediate help.  You might have only 15-30 minutes before you become completely incapacitated. Call 911 if you have to.  If you can, tell someone what you think has happened.

·      If you wake up the next day with the overwhelming feeling that you’ve had sex, but not remember anything about it, try to preserve any possible evidence by avoiding showering or douching. Get to the hospital immediately and call police once there.

Your AFA EAP is available to provide peer support and assistance around all forms of victimization. You can reach your local EAP committee members at

Other AFA EAP Services

Your AFA EAP offers other services to AFA members through the same local EAP committee structure.  Support and resources are available to help members manage a wide range of personal challenges including emotional issues, legal and financial difficulties, family concerns, problems with addictions and other health concerns. Assistance is also available to help you deal with co-worker conflicts instead of taking them to the company.  We call this assistance our professional standards services.

EAP System Wide

EAP System Wide